Refund policy

Refund Policy

 

Customers can return unsatisfied socks within 90 days of purchase for a full refund. Socks must be unworn and in the original package. APRIME keeps the right to determine the condition of returned socks and refuse to refund in case of socks not in unworn condition when we received your returns.

 

Q: What is the return process?

A: Email us at “aprime@aprimestore.com” or go to “Contact Us”, including your name, your email and order number. We will contact you and approve your return request within one business day.

 

Q: When can I expect to receive refund?

A: Please allow up to 3 business day to refund your order once we received the returned socks.

 

Q: Do you offer free shipping on returns?

A: At this moment, we are unable to offer free shipping or prepaid shipping label on returns.